With Swissôtel Chicago, world class accommodations and award-winning hospitality are not just fluffy words in a catchy tagline. When it comes to exceeding standards, this Chicago hotel is among the best. Swissôtel Chicago continues to set itself even further apart from the crowded hospitality scene by becoming the only hotel in the nation with four ISO certifications.
So what is an ISO certification? ISO certifications are a set of guidelines put in place to ensure desirable characteristics in quality, environmental friendliness, safety, reliability, efficiency and interchangeability for products and services. (There are over 18,500 international standards, all highly specific to a particular product, material or process).
In addition to their first three ISO certifications, Swissôtel Chicago recently passed the ISO 22000 Food Safety Management audit, adding another certification to their already shining resume. Why is this good for hotel visitors? In passing the Food Safety Management audit, Swissôtel Chicago ensures that all food supplied at the hotel is produced, stored, handled and transported in accordance with relevant legislative requirements.
To receive this international honor, Swissôtel Chicago had to improve team members’ knowledge of issues relating to the production, safety and quality of food. Hotel staff also vowed to conduct inspections regularly to ensure the standards are being met and promised to take the appropriate measures if they are not.
On top of continuing to educate team members about food safety and quality, the certification also ensures that the hotel has proper management systems and controls in place, and that all the risks associated with food provision have been reduced to the lowest level possible. Since food safety hazards can occur at any stage in the food chain, it is essential that adequate control be in place and that standards be met. Swissôtel Chicago does not take these standards lightly. Would you stay somewhere that does?


